PythonBasic

The most common word

With CountVectorizer(stop_words="english") on all texts, add up each word's count over all tickets. Store the most frequent word in result.

Already run for you

import io
import pandas as pd

tickets = pd.read_csv(io.StringIO("""ticket_id,text,team
5001,"How do I upgrade my plan to 200 Mbps?",Account
5002,"After the plan upgrade the speed is still the same",Technical
5003,"Please send the invoice for April, I need it for office",Billing
5004,"I paid the bill but the internet is still not working",Technical
5005,"I was charged twice for the April bill, please refund",Billing
5006,"Plan shows 100 Mbps in the app but I get less",Technical
5007,"Please update my email id on the account",Account
5008,"Why is my bill higher this month? I did not change my plan",Billing
5009,"Please check my connection and my bill",Technical
5010,"Wifi keeps disconnecting every few minutes",Technical
5011,"Need help with my account, internet not working",Technical
5012,"Cannot connect to wifi after the power cut",Technical
5013,"Router light is red and there is no internet",Technical
5014,"Add my wife as a second contact on the account",Account
5015,"I was charged twice for the May bill, please refund",Billing
5016,"Wifi keeps disconnecting every few minutes",Technical
5017,"Auto pay is not working, the bill is still showing due",Billing
5018,"Wifi keeps disconnecting every few minutes",Technical
5019,"Internet down in the whole building, please check",Technical
5020,"Wifi keeps disconnecting every few minutes",Technical
5021,"I paid the bill but the internet is still not working",Technical
5022,"Cannot connect to wifi after the power cut",Technical
5023,"Please check my connection and my bill",Technical
5024,"Internet was cut because my payment did not go through, please check",Billing
5025,"Internet down in the whole building, please check",Technical
5026,"Late fee added even though I paid the bill on time",Billing
5027,"I want to shift my connection to a new address",Account
5028,"Auto pay is not working, the bill is still showing due",Billing
5029,"Video calls keep freezing, the connection is not stable",Technical
5030,"Internet down in the whole building, please check",Technical
5031,"Router light is red and there is no internet",Technical
5032,"Add my wife as a second contact on the account",Account
5033,"Payment failed but money was deducted from my account",Billing
5034,"After the plan upgrade the speed is still the same",Technical
5035,"Internet is slow so I want to change to a bigger plan",Account
5036,"I paid the bill but the internet is still not working",Technical
5037,"I paid the bill but the internet is still not working",Technical
5038,"Cannot connect to wifi after the power cut",Technical
5039,"Please change the name on the bill to my name",Account
5040,"Internet is slow so I want to change to a bigger plan",Account
5041,"Cannot connect to wifi after the power cut",Technical
5042,"Please change the name on the bill to my name",Account
5043,"Wifi keeps disconnecting every few minutes",Technical
5044,"Internet down in the whole building, please check",Technical
5045,"Router light is red and there is no internet",Technical
5046,"Internet down in the whole building, please check",Technical
5047,"Internet is slow so I want to change to a bigger plan",Account
5048,"Please send the invoice for May, I need it for office",Billing
5049,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical
5050,"After the plan upgrade the speed is still the same",Technical
5051,"Late fee added even though I paid the bill on time",Billing
5052,"Refund for the cancelled plan is still not received",Billing
5053,"Plan shows 100 Mbps in the app but I get less",Account
5054,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical
5055,"Please send the invoice for April, I need it for office",Billing
5056,"Late fee added even though I paid the bill on time",Billing
5057,"Video calls keep freezing, the connection is not stable",Technical
5058,"Please change the registered mobile number on my account",Account
5059,"I paid the bill but the internet is still not working",Technical
5060,"Plan shows 100 Mbps in the app but I get less",Technical
5061,"Please send the invoice for June, I need it for office",Billing
5062,"Internet down in the whole building, please check",Technical
5063,"Router light is red and there is no internet",Technical
5064,"Internet was cut because my payment did not go through, please check",Billing
5065,"Internet is very slow since morning",Technical
5066,"Internet was cut because my payment did not go through, please check",Billing
5067,"Cannot connect to wifi after the power cut",Technical
5068,"I was charged twice for the March bill, please refund",Billing
5069,"Internet is slow so I want to change to a bigger plan",Account
5070,"Please update my email id on the account",Account
5071,"Internet is slow so I want to change to a bigger plan",Account
5072,"Why is my bill higher this month? I did not change my plan",Billing
5073,"Need help with my account, internet not working",Technical
5074,"Refund for the cancelled plan is still not received",Billing
5075,"Please check my connection and my bill",Technical
5076,"Plan shows 100 Mbps in the app but I get less",Account
5077,"Why is my bill higher this month? I did not change my plan",Billing
5078,"Internet was cut because my payment did not go through, please check",Billing
5079,"I am paying for 100 Mbps but the bill shows a different plan",Billing
5080,"Internet is very slow since two days",Technical
5081,"Auto pay is not working, the bill is still showing due",Billing
5082,"Payment failed but money was deducted from my account",Billing
5083,"Internet is very slow since yesterday",Technical
5084,"Late fee added even though I paid the bill on time",Billing
5085,"Internet down in the whole building, please check",Technical
5086,"Internet is very slow since two days",Technical
5087,"Internet was cut because my payment did not go through, please check",Billing
5088,"Refund for the cancelled plan is still not received",Billing
5089,"Wifi keeps disconnecting every few minutes",Technical
5090,"I want to shift my connection to a new address",Account
5091,"How do I upgrade my plan to 300 Mbps?",Account
5092,"After the plan upgrade the speed is still the same",Technical
5093,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical
5094,"Auto pay is not working, the bill is still showing due",Billing
5095,"I paid the bill but the internet is still not working",Technical
5096,"Need help with my account, internet not working",Account
5097,"Internet down in the whole building, please check",Technical
5098,"Wifi keeps disconnecting every few minutes",Technical
5099,"Internet is very slow since yesterday",Technical
5100,"Internet down in the whole building, please check",Technical
5101,"Please send the invoice for March, I need it for office",Billing
5102,"Video calls keep freezing, the connection is not stable",Technical
5103,"Cannot connect to wifi after the power cut",Technical
5104,"Refund for the cancelled plan is still not received",Billing
5105,"Please send the invoice for April, I need it for office",Billing
5106,"Need help with my account, internet not working",Technical
5107,"Late fee added even though I paid the bill on time",Billing
5108,"Auto pay is not working, the bill is still showing due",Billing
5109,"Wifi keeps disconnecting every few minutes",Technical
5110,"Please check my connection and my bill",Billing
5111,"Internet is slow so I want to change to a bigger plan",Account
5112,"I forgot the password for the customer app",Account
5113,"I was charged twice for the June bill, please refund",Billing
5114,"Please check my connection and my bill",Billing
5115,"How do I upgrade my plan to 500 Mbps?",Account
5116,"Wifi keeps disconnecting every few minutes",Technical
5117,"Auto pay is not working, the bill is still showing due",Billing
5118,"Why is my bill higher this month? I did not change my plan",Billing
5119,"Payment done for the new plan, please activate",Account
5120,"Router light is red and there is no internet",Technical
5121,"Not happy with the service, please call me",Account
5122,"Internet is very slow since two days",Technical
5123,"Video calls keep freezing, the connection is not stable",Technical
5124,"Not happy with the service, please call me",Technical
5125,"How do I upgrade my plan to 200 Mbps?",Account
5126,"Router light is red and there is no internet",Technical
5127,"I am paying for 100 Mbps but the bill shows a different plan",Billing
5128,"Please check my connection and my bill",Billing
5129,"Not happy with the service, please call me",Billing
5130,"Cannot connect to wifi after the power cut",Technical
5131,"Speed test shows only 5 Mbps on a 100 Mbps plan",Technical
5132,"I paid the bill but the internet is still not working",Technical
5133,"Payment done for the new plan, please activate",Billing
5134,"How do I upgrade my plan to 500 Mbps?",Account
5135,"I was charged twice for the June bill, please refund",Billing
5136,"Wifi keeps disconnecting every few minutes",Technical
5137,"Internet down in the whole building, please check",Technical
5138,"Wifi keeps disconnecting every few minutes",Technical
5139,"Payment failed but money was deducted from my account",Billing
5140,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical
5141,"Internet down in the whole building, please check",Technical
5142,"Internet was cut because my payment did not go through, please check",Billing
5143,"Video calls keep freezing, the connection is not stable",Technical
5144,"Internet down in the whole building, please check",Technical
5145,"Why is my bill higher this month? I did not change my plan",Billing
5146,"Internet down in the whole building, please check",Technical
5147,"Internet is very slow since two days",Technical
5148,"Internet was cut because my payment did not go through, please check",Billing
5149,"Add my wife as a second contact on the account",Account
5150,"Late fee added even though I paid the bill on time",Billing
5151,"I paid the bill but the internet is still not working",Technical
5152,"I am paying for 100 Mbps but the bill shows a different plan",Billing
5153,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical
5154,"Not happy with the service, please call me",Technical
5155,"I want to shift my connection to a new address",Account
5156,"Internet down in the whole building, please check",Technical
5157,"Please change the registered mobile number on my account",Account
5158,"Auto pay is not working, the bill is still showing due",Billing
5159,"Video calls keep freezing, the connection is not stable",Technical
5160,"Refund for the cancelled plan is still not received",Billing
5161,"After the plan upgrade the speed is still the same",Technical
5162,"Refund for the cancelled plan is still not received",Billing
5163,"Please send the invoice for May, I need it for office",Billing
5164,"Cannot connect to wifi after the power cut",Technical
5165,"I am paying for 100 Mbps but the bill shows a different plan",Billing
5166,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical
5167,"Internet down in the whole building, please check",Technical
5168,"Late fee added even though I paid the bill on time",Billing
5169,"Cannot connect to wifi after the power cut",Technical
5170,"Internet down in the whole building, please check",Technical
5171,"How do I upgrade my plan to 500 Mbps?",Account
5172,"Please check my connection and my bill",Technical
5173,"Please change the name on the bill to my name",Account
5174,"Internet down in the whole building, please check",Technical
5175,"Wifi keeps disconnecting every few minutes",Technical
5176,"Please update my email id on the account",Account
5177,"Late fee added even though I paid the bill on time",Billing
5178,"Internet was cut because my payment did not go through, please check",Billing
5179,"Refund for the cancelled plan is still not received",Billing
5180,"I paid the bill but the internet is still not working",Technical
5181,"Internet was cut because my payment did not go through, please check",Billing
5182,"Internet is very slow since morning",Technical
5183,"Late fee added even though I paid the bill on time",Billing
5184,"Need help with my account, internet not working",Account
5185,"Payment failed but money was deducted from my account",Billing
5186,"Payment done for the new plan, please activate",Billing
5187,"Refund for the cancelled plan is still not received",Billing
5188,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical
5189,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical
5190,"Please update my email id on the account",Account
5191,"After the plan upgrade the speed is still the same",Technical
5192,"Cannot connect to wifi after the power cut",Technical
5193,"Cannot connect to wifi after the power cut",Technical
5194,"Plan shows 100 Mbps in the app but I get less",Technical
5195,"Refund for the cancelled plan is still not received",Billing
5196,"Add my wife as a second contact on the account",Account
5197,"Please check my connection and my bill",Technical
5198,"Speed test shows only 5 Mbps on a 100 Mbps plan",Technical
5199,"Need help with my account, internet not working",Account
5200,"Cannot connect to wifi after the power cut",Technical
5201,"Wifi keeps disconnecting every few minutes",Technical
5202,"Router light is red and there is no internet",Technical
5203,"I am paying for 100 Mbps but the bill shows a different plan",Billing
5204,"Wifi keeps disconnecting every few minutes",Technical
5205,"Plan shows 100 Mbps in the app but I get less",Technical
5206,"Payment done for the new plan, please activate",Account
5207,"Please check my connection and my bill",Billing
5208,"Not happy with the service, please call me",Account
5209,"I was charged twice for the June bill, please refund",Billing
5210,"Cannot connect to wifi after the power cut",Technical"""))

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Already run for you

import io import pandas as pd tickets = pd.read_csv(io.StringIO("""ticket_id,text,team 5001,"How do I upgrade my plan to 200 Mbps?",Account 5002,"After the plan upgrade the speed is still the same",Technical 5003,"Please send the invoice for April, I need it for office",Billing 5004,"I paid the bill but the internet is still not working",Technical 5005,"I was charged twice for the April bill, please refund",Billing 5006,"Plan shows 100 Mbps in the app but I get less",Technical 5007,"Please update my email id on the account",Account 5008,"Why is my bill higher this month? I did not change my plan",Billing 5009,"Please check my connection and my bill",Technical 5010,"Wifi keeps disconnecting every few minutes",Technical 5011,"Need help with my account, internet not working",Technical 5012,"Cannot connect to wifi after the power cut",Technical 5013,"Router light is red and there is no internet",Technical 5014,"Add my wife as a second contact on the account",Account 5015,"I was charged twice for the May bill, please refund",Billing 5016,"Wifi keeps disconnecting every few minutes",Technical 5017,"Auto pay is not working, the bill is still showing due",Billing 5018,"Wifi keeps disconnecting every few minutes",Technical 5019,"Internet down in the whole building, please check",Technical 5020,"Wifi keeps disconnecting every few minutes",Technical 5021,"I paid the bill but the internet is still not working",Technical 5022,"Cannot connect to wifi after the power cut",Technical 5023,"Please check my connection and my bill",Technical 5024,"Internet was cut because my payment did not go through, please check",Billing 5025,"Internet down in the whole building, please check",Technical 5026,"Late fee added even though I paid the bill on time",Billing 5027,"I want to shift my connection to a new address",Account 5028,"Auto pay is not working, the bill is still showing due",Billing 5029,"Video calls keep freezing, the connection is not stable",Technical 5030,"Internet down in the whole building, please check",Technical 5031,"Router light is red and there is no internet",Technical 5032,"Add my wife as a second contact on the account",Account 5033,"Payment failed but money was deducted from my account",Billing 5034,"After the plan upgrade the speed is still the same",Technical 5035,"Internet is slow so I want to change to a bigger plan",Account 5036,"I paid the bill but the internet is still not working",Technical 5037,"I paid the bill but the internet is still not working",Technical 5038,"Cannot connect to wifi after the power cut",Technical 5039,"Please change the name on the bill to my name",Account 5040,"Internet is slow so I want to change to a bigger plan",Account 5041,"Cannot connect to wifi after the power cut",Technical 5042,"Please change the name on the bill to my name",Account 5043,"Wifi keeps disconnecting every few minutes",Technical 5044,"Internet down in the whole building, please check",Technical 5045,"Router light is red and there is no internet",Technical 5046,"Internet down in the whole building, please check",Technical 5047,"Internet is slow so I want to change to a bigger plan",Account 5048,"Please send the invoice for May, I need it for office",Billing 5049,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical 5050,"After the plan upgrade the speed is still the same",Technical 5051,"Late fee added even though I paid the bill on time",Billing 5052,"Refund for the cancelled plan is still not received",Billing 5053,"Plan shows 100 Mbps in the app but I get less",Account 5054,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical 5055,"Please send the invoice for April, I need it for office",Billing 5056,"Late fee added even though I paid the bill on time",Billing 5057,"Video calls keep freezing, the connection is not stable",Technical 5058,"Please change the registered mobile number on my account",Account 5059,"I paid the bill but the internet is still not working",Technical 5060,"Plan shows 100 Mbps in the app but I get less",Technical 5061,"Please send the invoice for June, I need it for office",Billing 5062,"Internet down in the whole building, please check",Technical 5063,"Router light is red and there is no internet",Technical 5064,"Internet was cut because my payment did not go through, please check",Billing 5065,"Internet is very slow since morning",Technical 5066,"Internet was cut because my payment did not go through, please check",Billing 5067,"Cannot connect to wifi after the power cut",Technical 5068,"I was charged twice for the March bill, please refund",Billing 5069,"Internet is slow so I want to change to a bigger plan",Account 5070,"Please update my email id on the account",Account 5071,"Internet is slow so I want to change to a bigger plan",Account 5072,"Why is my bill higher this month? I did not change my plan",Billing 5073,"Need help with my account, internet not working",Technical 5074,"Refund for the cancelled plan is still not received",Billing 5075,"Please check my connection and my bill",Technical 5076,"Plan shows 100 Mbps in the app but I get less",Account 5077,"Why is my bill higher this month? I did not change my plan",Billing 5078,"Internet was cut because my payment did not go through, please check",Billing 5079,"I am paying for 100 Mbps but the bill shows a different plan",Billing 5080,"Internet is very slow since two days",Technical 5081,"Auto pay is not working, the bill is still showing due",Billing 5082,"Payment failed but money was deducted from my account",Billing 5083,"Internet is very slow since yesterday",Technical 5084,"Late fee added even though I paid the bill on time",Billing 5085,"Internet down in the whole building, please check",Technical 5086,"Internet is very slow since two days",Technical 5087,"Internet was cut because my payment did not go through, please check",Billing 5088,"Refund for the cancelled plan is still not received",Billing 5089,"Wifi keeps disconnecting every few minutes",Technical 5090,"I want to shift my connection to a new address",Account 5091,"How do I upgrade my plan to 300 Mbps?",Account 5092,"After the plan upgrade the speed is still the same",Technical 5093,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical 5094,"Auto pay is not working, the bill is still showing due",Billing 5095,"I paid the bill but the internet is still not working",Technical 5096,"Need help with my account, internet not working",Account 5097,"Internet down in the whole building, please check",Technical 5098,"Wifi keeps disconnecting every few minutes",Technical 5099,"Internet is very slow since yesterday",Technical 5100,"Internet down in the whole building, please check",Technical 5101,"Please send the invoice for March, I need it for office",Billing 5102,"Video calls keep freezing, the connection is not stable",Technical 5103,"Cannot connect to wifi after the power cut",Technical 5104,"Refund for the cancelled plan is still not received",Billing 5105,"Please send the invoice for April, I need it for office",Billing 5106,"Need help with my account, internet not working",Technical 5107,"Late fee added even though I paid the bill on time",Billing 5108,"Auto pay is not working, the bill is still showing due",Billing 5109,"Wifi keeps disconnecting every few minutes",Technical 5110,"Please check my connection and my bill",Billing 5111,"Internet is slow so I want to change to a bigger plan",Account 5112,"I forgot the password for the customer app",Account 5113,"I was charged twice for the June bill, please refund",Billing 5114,"Please check my connection and my bill",Billing 5115,"How do I upgrade my plan to 500 Mbps?",Account 5116,"Wifi keeps disconnecting every few minutes",Technical 5117,"Auto pay is not working, the bill is still showing due",Billing 5118,"Why is my bill higher this month? I did not change my plan",Billing 5119,"Payment done for the new plan, please activate",Account 5120,"Router light is red and there is no internet",Technical 5121,"Not happy with the service, please call me",Account 5122,"Internet is very slow since two days",Technical 5123,"Video calls keep freezing, the connection is not stable",Technical 5124,"Not happy with the service, please call me",Technical 5125,"How do I upgrade my plan to 200 Mbps?",Account 5126,"Router light is red and there is no internet",Technical 5127,"I am paying for 100 Mbps but the bill shows a different plan",Billing 5128,"Please check my connection and my bill",Billing 5129,"Not happy with the service, please call me",Billing 5130,"Cannot connect to wifi after the power cut",Technical 5131,"Speed test shows only 5 Mbps on a 100 Mbps plan",Technical 5132,"I paid the bill but the internet is still not working",Technical 5133,"Payment done for the new plan, please activate",Billing 5134,"How do I upgrade my plan to 500 Mbps?",Account 5135,"I was charged twice for the June bill, please refund",Billing 5136,"Wifi keeps disconnecting every few minutes",Technical 5137,"Internet down in the whole building, please check",Technical 5138,"Wifi keeps disconnecting every few minutes",Technical 5139,"Payment failed but money was deducted from my account",Billing 5140,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical 5141,"Internet down in the whole building, please check",Technical 5142,"Internet was cut because my payment did not go through, please check",Billing 5143,"Video calls keep freezing, the connection is not stable",Technical 5144,"Internet down in the whole building, please check",Technical 5145,"Why is my bill higher this month? I did not change my plan",Billing 5146,"Internet down in the whole building, please check",Technical 5147,"Internet is very slow since two days",Technical 5148,"Internet was cut because my payment did not go through, please check",Billing 5149,"Add my wife as a second contact on the account",Account 5150,"Late fee added even though I paid the bill on time",Billing 5151,"I paid the bill but the internet is still not working",Technical 5152,"I am paying for 100 Mbps but the bill shows a different plan",Billing 5153,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical 5154,"Not happy with the service, please call me",Technical 5155,"I want to shift my connection to a new address",Account 5156,"Internet down in the whole building, please check",Technical 5157,"Please change the registered mobile number on my account",Account 5158,"Auto pay is not working, the bill is still showing due",Billing 5159,"Video calls keep freezing, the connection is not stable",Technical 5160,"Refund for the cancelled plan is still not received",Billing 5161,"After the plan upgrade the speed is still the same",Technical 5162,"Refund for the cancelled plan is still not received",Billing 5163,"Please send the invoice for May, I need it for office",Billing 5164,"Cannot connect to wifi after the power cut",Technical 5165,"I am paying for 100 Mbps but the bill shows a different plan",Billing 5166,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical 5167,"Internet down in the whole building, please check",Technical 5168,"Late fee added even though I paid the bill on time",Billing 5169,"Cannot connect to wifi after the power cut",Technical 5170,"Internet down in the whole building, please check",Technical 5171,"How do I upgrade my plan to 500 Mbps?",Account 5172,"Please check my connection and my bill",Technical 5173,"Please change the name on the bill to my name",Account 5174,"Internet down in the whole building, please check",Technical 5175,"Wifi keeps disconnecting every few minutes",Technical 5176,"Please update my email id on the account",Account 5177,"Late fee added even though I paid the bill on time",Billing 5178,"Internet was cut because my payment did not go through, please check",Billing 5179,"Refund for the cancelled plan is still not received",Billing 5180,"I paid the bill but the internet is still not working",Technical 5181,"Internet was cut because my payment did not go through, please check",Billing 5182,"Internet is very slow since morning",Technical 5183,"Late fee added even though I paid the bill on time",Billing 5184,"Need help with my account, internet not working",Account 5185,"Payment failed but money was deducted from my account",Billing 5186,"Payment done for the new plan, please activate",Billing 5187,"Refund for the cancelled plan is still not received",Billing 5188,"Speed test shows only 10 Mbps on a 100 Mbps plan",Technical 5189,"Speed test shows only 20 Mbps on a 100 Mbps plan",Technical 5190,"Please update my email id on the account",Account 5191,"After the plan upgrade the speed is still the same",Technical 5192,"Cannot connect to wifi after the power cut",Technical 5193,"Cannot connect to wifi after the power cut",Technical 5194,"Plan shows 100 Mbps in the app but I get less",Technical 5195,"Refund for the cancelled plan is still not received",Billing 5196,"Add my wife as a second contact on the account",Account 5197,"Please check my connection and my bill",Technical 5198,"Speed test shows only 5 Mbps on a 100 Mbps plan",Technical 5199,"Need help with my account, internet not working",Account 5200,"Cannot connect to wifi after the power cut",Technical 5201,"Wifi keeps disconnecting every few minutes",Technical 5202,"Router light is red and there is no internet",Technical 5203,"I am paying for 100 Mbps but the bill shows a different plan",Billing 5204,"Wifi keeps disconnecting every few minutes",Technical 5205,"Plan shows 100 Mbps in the app but I get less",Technical 5206,"Payment done for the new plan, please activate",Account 5207,"Please check my connection and my bill",Billing 5208,"Not happy with the service, please call me",Account 5209,"I was charged twice for the June bill, please refund",Billing 5210,"Cannot connect to wifi after the power cut",Technical"""))