OCIO Client Analytics & Portfolio Operations, Assistant Manager

Position Summary

The Assistant Manager supports institutional OCIO mandates by delivering high-quality client reporting, portfolio analytics, cash and liquidity coordination, investment operations support, data validation, audit support and RFP-related data support. The role partners with Investment Strategists, Portfolio Managers, Client Executives, Risk, Performance, Accounting, Custody, Operations and external stakeholders to deliver accurate, timely and client-ready outputs while maintaining strong controls and documentation.

Key Responsibilities

• Prepare and review monthly, quarterly and ad hoc client reporting covering asset allocation, investment performance, attribution, statement of assets/change, market value movements, funded status and related portfolio metrics.
• Validate performance, benchmark-relative results, attribution outputs, asset allocation data and commentary inputs from respective teams before materials are shared with internal or external stakeholders.
• Support preparation of quarterly investment review decks, client panels, internal investment panels and other portfolio review materials.
• Familiarity with liability-driven investing, funded status reporting, hedge ratio analytics, alternatives reporting.
• Monitor portfolio cash balances, upcoming liquidity needs, withdrawals, contributions, capital calls and distributions where applicable/client account demands.
• Coordinate with Portfolio Managers, Operations and internal teams to identify funding gaps and support timely execution of client obligations.
• Assist with investment implementation items such as benchmark changes, strategic asset allocation updates, manager transitions and reporting setup changes.
• Perform data validation and reconciliation across source systems and reporting platforms, including market value, holdings, unit price, cost, NAV, cash, transactions and performance data.
• Investigate reporting breaks, data discrepancies, benchmark issues, attribution questions and operational exceptions, coordinating resolution with relevant teams.
• Maintain clear documentation, control evidence, trackers and SOPs to support repeatable, audit-friendly delivery.
• Validate Investment Management, custody and other client invoices in coordination with relevant stakeholders.
• Attend client calls or meetings, where required, to understand client requirements, deliverables and follow-up items.
• Support client audit requests by coordinating investment holdings, transaction activity, income, valuation evidence, SOC/bridge letters, ERISA/FAS materials and other required support documents.
• Liaise with internal and external stakeholders including custodians, administrators, auditors, managers and consultants to obtain or validate requested information.
• Assist with client inquiries and ad hoc requests while maintaining appropriate escalation, confidentiality and information classification standards.
• Maintain and support OCIO client, AUM, holdings and portfolio data used for RFPs, ISG presentations and prospect-related requests.
• Drive process improvements, reporting enhancements, automation opportunities and reusable templates to improve efficiency, quality and control strength.
• Create and maintain SOPs, knowledge repositories, trackers and working files used by the OCIO team.
• Guide junior team members through day-to-day deliverables, review practices, escalation protocols and stakeholder communication expectations.

Required Qualifications

• Bachelor degree in Finance, Accounting, , Business, Commerce or a related discipline.
• 6+ years of relevant experience in investment operations, OCIO support, performance analytics, portfolio administration, client reporting, asset management or institutional investment services.
• Strong working knowledge of institutional portfolios across equity, fixed income, alternatives and cash/liquidity workflows.
• Experience with performance validation, attribution review, NAV or market value validation, account reporting, audit support or portfolio data reconciliation.
• Advanced proficiency in Microsoft Excel and PowerPoint, with ability to prepare accurate and presentation-ready client materials.
• Strong communication skills and ability to coordinate with onshore stakeholders, internal teams and external service providers.
• Ability to manage multiple deliverables, prioritize deadlines, identify risks and escalate issues appropriately.

Preferred Qualifications

• CFA, CIPM, FRM, MBA or progress toward relevant investment, risk or performance credentials.
• Exposure to OCIO, Defined Benefit, Defined Contribution, Endowment, Foundation or similar institutional client mandates.
• Experience with tools and platforms such as Bloomberg, Aladdin, MYSS, eFront/FI, Salesforce or equivalent systems.

Key Stakeholders

• Internal: Investment Strategists, Client Executives, Portfolio Managers, Risk, Performance, Accounting, Custody, Operations, Compliance, Legal, Billing and Relationship Management teams.
• External: Clients, consultants, custodians, auditors, fund managers, administrators and other service providers as required by the client mandate.

About State Street

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